Privacy Policy

1. Introduction

Oakridge is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you participate in our financial education programs or interact with our services.

We operate in accordance with Thailand's Personal Data Protection Act (PDPA) and maintain high standards of data protection regardless of where our participants are located. If you have questions about your data, please contact us at [email protected].

2. Information We Collect

Personal Identification Information: When you enroll in programs or contact us, we collect your name, email address, phone number, and mailing address. For program participants, we may also collect emergency contact information.

Financial Information: During educational programs, participants may voluntarily share financial information for mapping and planning exercises. This information is used solely for educational purposes within the program context and is never shared externally.

Communication Records: We maintain records of email correspondence, phone conversations, and messages exchanged through our contact forms to provide continuity of service and respond to inquiries appropriately.

Website Usage Data: When you visit our website, we automatically collect technical information including IP address, browser type, device information, and pages visited. This data helps us improve website functionality and user experience.

3. How We Use Your Information

Program Delivery: Your personal information enables us to deliver educational services, communicate program details, provide materials, and maintain participant records necessary for program administration.

Communication: We use your contact information to respond to inquiries, send program confirmations, share educational resources, and provide updates relevant to your participation. You may opt out of non-essential communications at any time.

Service Improvement: Aggregated, anonymized data helps us improve curriculum design, assess program effectiveness, and develop new educational offerings that better serve participant needs.

Legal Compliance: We process personal data to comply with applicable laws, respond to legal requests, and protect our legitimate business interests while respecting participant privacy rights.

4. Data Sharing and Disclosure

No Sale of Data: We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you, and we treat it with appropriate respect and confidentiality.

Service Providers: We may share limited data with trusted service providers who assist in program delivery, such as payment processors or email service platforms. These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements: We may disclose personal information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, access controls, and regular security assessments.

Physical documents containing personal information are stored in secure locations with restricted access. Digital records are protected through password protection, encryption, and secure backup systems.

While we strive to protect your personal information, no electronic transmission or storage system is completely secure. We encourage you to take reasonable precautions when sharing sensitive information online.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Program participant records are typically retained for seven years after program completion to maintain educational records and provide post-program support. Communication records are retained for three years. Website usage data is aggregated and anonymized after six months.

When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

7. Your Privacy Rights

Under Thai data protection law, you have the following rights regarding your personal information:

• Right to Access: You may request confirmation of what personal data we hold about you and receive a copy of that data.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to Data Portability: You may request your personal data in a structured, commonly used format for transfer to another organization.
• Right to Object: You may object to processing of your personal data for specific purposes, including marketing communications.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
• Right to Lodge a Complaint: You may file a complaint with Thailand's Personal Data Protection Committee if you believe your privacy rights have been violated.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and understand visitor behavior. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

Essential Cookies: These cookies are necessary for basic website functionality and cannot be disabled. They enable core features like secure login and form submission.

Analytics Cookies: With your consent, we use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve navigation and content.

You can manage cookie preferences through your browser settings or our cookie consent tool. For detailed information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites, resources, or services. We are not responsible for the privacy practices or content of these external sites.

When you click on third-party links, you leave our website and are subject to the privacy policies of those external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take steps to delete that information promptly.

11. International Data Transfers

Your personal information is primarily stored and processed in Thailand. If we transfer data internationally to service providers in other countries, we ensure appropriate safeguards are in place to protect your information in accordance with Thai data protection standards.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date and notify program participants via email.

Your continued use of our services after policy changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Information

For questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us: